Privacy Policy
This privacy policy applies when you visit or use our websites, apps and other services. The processing of personal data is in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679. This privacy policy may be supplemented by additional privacy statements, terms or notices provided to you and applies between you, the User of this Website and Castle Inn, the owner and provider of this Website.
This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website. If you have any questions about our privacy policy or information we hold about you then please contact us
What information we collect
It is necessary for us to ask for identifiable information so that we can communicate with you. This may include your name, address, phone number and email address (specific information, only if it is relevant to your application, may also be requested). This information is collected when you fill out an application, register / place an order/ booking a room (payment information, such as a credit or debit card number may also be requested) with us, provide feedback, participate in surveys / competitions / promotions or when you send us an enquiry.
We may also collect anonymous website usage information using cookies. Your IP address may also be logged, which is used to diagnose problems with the server or network infrastructure.
Your privacy
We only use any personal data we collect through the Website in the ways set out in our privacy policy.
Please be aware that internet transmissions are never completely private or secure and that any message or information you send using the Website may be read or intercepted by others, even if there is a special notice that a particular transmission is encrypted.
We collect this data through our servers and the use of cookies and other technologies. You can control cookies through your browser’s settings and other tools. However, if you block certain cookies, you may not be able to register, login, or access certain parts or make full use of the Service. For more details, visit the cookie notice of the Service.
Requesting & Correcting Personal Data
We endeavour to do our best to protect your personal Data. However, transmission of information over the internet is not entirely secure and is done at your own risk. We cannot ensure the security of your Data transmitted to the Website. You can email or write to us requesting to view the information, however a small admin fee may be charged for this service.
You also have the right to request removal of personal data where there is no compelling reason for its continued processing.
How we use your Personal Data
Any data we collect from you is for the purpose of business communication and for the processing of any orders, invoices and management of your account (we may also store information to improve your experience of return visits to our website). This is for the purpose of fulfilling any contractual / pre contractual obligations. Whilst processing any orders, we may forward your details onto credit reference / fraud prevention agencies. This information may also be attached and linked against your account.
Providing you have given your consent; we may also send you information relating to products or services we think you may be interested in. You are also entitled to opt-out of such communications at any point by contacting us.
We will hold and transmit your information in a safe, confidential and secure environment and we will never sell or pass on customer information to other companies unless required to by law.
Use of the Website
We may update and change the Website from time to time to reflect changes to our services, our users’ needs and our business priorities. We will try to give you reasonable notice of any major changes.
We may suspend or withdraw the Website at our discretion. The Website is made available free of charge.
We do not guarantee that the Website, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of the Website for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
You are also responsible for ensuring that all persons who access our website through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.
Changes to this Privacy Policy
Our privacy policy may change at any time, and it is your responsibility to check this page for any updates. Your continued use of the web site following any change shall be deemed to be your acceptance of such change.
Castle Inn, Knucklas, Knighton Powys LD7 1PW Tel: 01547528150 or Email: castleinnknucklas@hotmail.com
Cookies
What are cookies?
A cookie is a small packet of data, which is stored in the user’s browser, as requested by a website. The data file can be retrieved next time the users return, thus allowing the site to identify the user as the same person. This is useful when you need to remember the states of a someone’s previous activity when navigating separate pages. Examples of this is when logging in, saving items in a shopping basket, or simply saving a personal preference.
Cookies are regulated by the ICO under the EU Cookie Directive. for more information visit the information commissioners office: – www.ico.org.uk
This page contains information about the cookies that may be set by this website. These cookies will not be set all the time, some of the cookies listed will only be set if you look at specific pages or carry out specific actions. This page also provides information that can help you block or delete cookies set by this website.
Type of cookies
There are three main types of cookies
- Session Cookie – These are cookies that only last for the duration that your browser window is open. They will expire as soon as you exit your browser.
- Persistent Cookie – These last indefinitely and will only be removed from the user’s computer when either they are deleted by the user or when they expire as set by the website. This allows a website to detect return visits.
- Third Party Cookies – first party cookies are cookies that are created on the same domain as the one you are visiting. Third party cookies, are the other hand, are set by a different website (such as an embedded advertisement). Most web browsers allow you to block these types of cookie. How to control and delete cookies This website will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by this website you can do this through your browser settings. The Help function within your browser should tell you how. Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.
Please be aware that restricting cookies may impact on the functionality of this website.
This website uses services provided by other companies (e.g. Google, Facebook ) who also set cookies on this website on our behalf in order to deliver the services that they are providing.
If you would like more information about the cookies used by these suppliers, as well as information on how to opt-out, please continue reading.
List of the main cookies on this website
This is a list of the main cookies set by this website
Cookie Name
• svSession : 67793cd14a3206f1fe07feaefdf94b3d89fe2f1c9babe4145db7663b5fb683ee8b85e48f2df710ccd87c3f 11c75119161e60994d53964e647acf431e4f798bcd534bba376eb0ac4aba8009e9a423e13e481bf11d 570b0f444cdfef09707f3953
• wordpress_logged_in_0046fe6d8d4191d8bab5e262f8727233 : 5486uwblieharkgLLLGsa|1619612763|jUCM1lCqOYZUVyRAc1NZuuCO8Dl9eXjsY0DWXX3BkyM|2 61d46a4ae4411083d73ab843e953a49b3f4947058e447fe2e57f74961372bb4
• wordpress_sec_0046fe6d8d4191d8bab5e262f8727233 : 5486uwblieharkgLLLGsa|1619612763|jUCM1lCqOYZUVyRAc1NZuuCO8Dl9eXjsY0DWXX3BkyM|d 8ee5e73371683a3a0653ba50f8f7f0ff14d09006c9008d4ee419ae5600e9c11
• wordpress_test_cookie : WP Cookie check
• wp-settings-1 : editor=html&libraryContent=browse • wp-settings-time-1 : 1619439964
Links to other web sites
Our website may contain links to other websites. This privacy policy only applies to this website so when you follow links to other websites you should read their own privacy policies for information on how they deal with your data. Please be aware that we are not responsible for the data provided to that third party.