What information we collect
It is necessary for us to ask for identifiable information so that we can communicate with you. This may include your name, address, phone number and email address (specific information, only if it is relevant to your application, may also be requested). This information is collected when you fill out an application, register / place an order/ booking a room (payment information, such as a credit or debit card number may also be requested) with us, provide feedback, participate in surveys / competitions / promotions or when you send us an enquiry.
We may also collect anonymous website usage information using cookies. Your IP address may also be logged, which is used to diagnose problems with the server or network infrastructure.
Please be aware that internet transmissions are never completely private or secure and that any message or information you send using the Website may be read or intercepted by others, even if there is a special notice that a particular transmission is encrypted.
Requesting & Correcting Personal Data
We endeavour to do our best to protect your personal Data. However, transmission of information over the internet is not entirely secure and is done at your own risk. We cannot ensure the security of your Data transmitted to the Website. You can email or write to us requesting to view the information, however a small admin fee may be charged for this service.
You also have the right to request removal of personal data where there is no compelling reason for its continued processing.
How we use your Personal Data
Any data we collect from you is for the purpose of business communication and for the processing of any orders, invoices and management of your account (we may also store information to improve your experience of return visits to our website). This is for the purpose of fulfilling any contractual / pre contractual obligations. Whilst processing any orders, we may forward your details onto credit reference / fraud prevention agencies. This information may also be attached and linked against your account.
Providing you have given your consent; we may also send you information relating to products or services we think you may be interested in. You are also entitled to opt-out of such communications at any point by contacting us.
We will hold and transmit your information in a safe, confidential and secure environment and we will never sell or pass on customer information to other companies unless required to by law.
Use of the Website
We may update and change the Website from time to time to reflect changes to our services, our users’ needs and our business priorities. We will try to give you reasonable notice of any major changes.
We may suspend or withdraw the Website at our discretion. The Website is made available free of charge.
We do not guarantee that the Website, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of the Website for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
Castle Inn, Knucklas, Knighton Powys LD7 1PW Tel: 01547528150 or Email: firstname.lastname@example.org
What are cookies?
A cookie is a small packet of data, which is stored in the user’s browser, as requested by a website. The data file can be retrieved next time the users return, thus allowing the site to identify the user as the same person. This is useful when you need to remember the states of a someone’s previous activity when navigating separate pages. Examples of this is when logging in, saving items in a shopping basket, or simply saving a personal preference.
Cookies are regulated by the ICO under the EU Cookie Directive. for more information visit the information commissioners office: – www.ico.org.uk
This page contains information about the cookies that may be set by this website. These cookies will not be set all the time, some of the cookies listed will only be set if you look at specific pages or carry out specific actions. This page also provides information that can help you block or delete cookies set by this website.
Type of cookies
There are three main types of cookies
- Session Cookie – These are cookies that only last for the duration that your browser window is open. They will expire as soon as you exit your browser.
- Persistent Cookie – These last indefinitely and will only be removed from the user’s computer when either they are deleted by the user or when they expire as set by the website. This allows a website to detect return visits.
Please be aware that restricting cookies may impact on the functionality of this website.
This website uses services provided by other companies (e.g. Google, Facebook ) who also set cookies on this website on our behalf in order to deliver the services that they are providing.
If you would like more information about the cookies used by these suppliers, as well as information on how to opt-out, please continue reading.
List of the main cookies on this website
This is a list of the main cookies set by this website
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